System requests have no clear follow-up owner.
For businesses with a system to maintain
Keep your system support organized, month by month.
A monthly arrangement for system management and maintenance with defined tasks and responsibilities.
An illustrative example
01→02→03
A reported issue is recorded, assigned and followed through an agreed support channel; a new feature request is considered separately from routine system care.
Illustrative workflow; actual deliverables are agreed for your case.01
Where the work gets stuck
When the system slows or a user needs help, requests travel between people with no shared record. Routine maintenance, hosting and new development get mixed together, making responsibility hard to see.
Maintenance, backups and hosting may be split across parties.
Development work is mixed with everyday support.
02
What we aim to make clearer
Define system management responsibilities.
Organize agreed support and maintenance requests.
Separate monthly operations from new projects and additions.
How we would approach your project
- 01
Review the current system and recurring requests.
- 02
Agree on responsibilities, access and monthly scope.
- 03
Set the request route and review it during service.
03 / What is included?
What is included?
Your system supports daily work, and you need a clear point of contact for maintenance and technical issues. We provide ongoing Odoo management and support under an agreement defining the services and limits.
- Maintenance and updates specified in the agreement.
- Technical support for the included functions and workflows.
- Hosting management if included in the approved subscription scope.
🎯 Who is it for?
For a company with an Odoo system that wants ongoing operation and maintenance under a clear monthly agreement.
⚙️ How does it work?
Review the system environment first, then define what Kaizon manages, request channels, issue priorities, and support limits. A new system build or major change must be explicitly scoped in the agreement.
📁 What do we need from you?
The system environment, usage size, key functions, and support needs. Technical access is arranged securely with appropriate limited permissions.
04
Picture a customer’s journey
A reported issue is recorded, assigned and followed through an agreed support channel; a new feature request is considered separately from routine system care.
04 / System Management & Support — Monthly AgreementSystem Management & Support — Monthly Agreement
Tell us what you need first. We will review the suitable scope, what the listed price covers, and the next step with you.
Current service price
150.000 BD
This is the current product price in Odoo. We agree what it covers for your case before requesting payment; additions may need a separate quote.
Read the service scope and limits before deciding Request a defined scopeSending an enquiry does not create an order or start payment.
05
Questions to settle before you decide
Does this include building an entirely new system?
Monthly service covers agreed management and support tasks. A new system or major development requires a separate agreement.
How are billing and renewal arranged?
Billing, renewal and support scope are agreed before starting. A monthly agreement does not assume automatic charging.
What happens after I send my enquiry?
We review your need, clarify the deliverables and working arrangements, then agree on the appropriate next step. Sending an enquiry does not start payment.
06 / Tell us what you need
Tell us about your project and goals.
Describe your business and the outcome you need. We will review your enquiry and clarify the service scope and next step before any payment commitment.